iPhone not updating its battery status? Apple's looking into it

The company is investigating reports that the iPhone 6s and 6s Plus don't accurately display their battery percentage under certain circumstances.

iphone 6s 6splus

iPhone 6S in rose gold (top) and the iPhone 6S Plus.

Credit: Jason Snell

If you’ve changed the time on your iPhone 6s or 6s Plus, you might have encountered an odd issue where your iPhone’s battery percentage indicator in the status bar doesn’t update like it should. Sound familiar? If so, you’ll be happy to know that Apple is on the case.

According to a page added to Apple’s support site last week, Apple is investigating reports that the battery status indicator on the iPhone 6s and 6s Plus stops working correctly when you manually change the time on your phone or change time zones. The problem only occurs on the iPhone 6s and 6s Plus, according to Apple, and only happens when you manually change the time or time zone setting.

date and time automatic update toggle

Set your iPhone to update its date and time automatically and it should accurately display its battery status.

Apple’s looking into a more permanent fix, but in the meantime, if you run across this issue, Apple says to you restart your iPhone, then set your phone to update its clock automatically. To do so, open the Settings app, tap General, then tap Date & Time. Next, slide the “Set Automatically” toggle to the “on” position—the slider will turn green.

Doing show should keep this bug at bay, but if the issue persists, Apple recommends that you contact its support team.

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