Podcast 494: Error 53 is only helpful to robots

Humans need more information than a two-digit number when their iPhones go dead.

Things break. And getting something fixed instead of just tossing it is a good thing to do. But your best intentions can go awry, if, say, you get an iPhone 6 fixed by a third party, and the Touch ID button gets separated from the secure element—you might see a cryptic Error 53, along with a phone that's not so much a phone as a brick. Glenn and Susie discuss why this makes sense for Apple to do from a security standpoint—but Apple still screwed up by not making this abundantly clear from the start. And it turns out you can't really get an Apple Watch repaired outside an Apple Store—not even in Queens.

Elsewhere, Google is giving out 2GB of free Google Drive storage for doing a security check you should do anyway. (Do this same check on Facebook while you're at it, although that network will only reward you with baby photos and a dead battery.) Also a big shout-out to Dan Moren, whose recent column was tweeted by Phil Schiller.

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