Chris BarylickMacworld

Chris Barylick is an Apple-Certified Macintosh Technician living in the San Francisco Bay Area. In his 25 years of tinkering with Macs, he has accidentally lit two (and counting) hard drives on fire. He also wouldn't mind being Gonzo the Muppet when he finally grows up.

Advice from an Apple tech: Got a Mac? Get a Dremel!

Does your computer toolkit include a Dremel? It may seem extreme, but a Dremel tool can be handy in a dire situation.

Advice from an Apple tech: Battle the dust bunnies

Excessive dust inside your Mac can cause performance problems.