Jason Snell ponders if it's possible to evaluate a product's customer service, but admits the state of reviews has come a long way in the last 20 years.
Time to turn it up to 11.
Rumors of a touchscreen Apple TV remote could be a sign of great things to come... if Apple gets it right.
The quarterly conference calls Apple has with analysts should be boring, but there are always a few fascinating tidbits. Jason Snell unpacks what you need to know.
From staples like Disk Utility and Activity Monitor to once-in-a-while lifesavers like Grab and Migration Assistant, OS X's Utilities folder is a goldmine.
Photos for OS X is 1.0 software, but you can go from newbie to power user with these helpful tips from Jason Snell.
If you value portability over power, and you don't need to physically connect to much, the new MacBook might be for you.
Jason Snell ponders if Apple will ever have to give up its quest for thinner, lighter devices every time.
We already have great Thunderbolt docks. Now we just need one for USB-C.
To make the new MacBook so thin, Apple had to shrink the keyboard's height and remove the trackpad's up-and-down click. So far, Jason Snell prefers the trackpad and its new Force click gesture.
One reason, and it rhymes with Mapple Schmatch.
An in-depth, hands-on look at the design changes in OS X Yosemite.
Safari in OS X Yosemite sports a sleeker look, along with several new features. But we're a little cranky about the new, cramped title bar.
Yosemite doesn’t completely do away with the Dashboard, but the new Today view and widgets in the Notification Center are far more useful.
It’s not exactly Siri, but the all-new Spotlight can find you movie listings, maps, App Store results, and a lot more.
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