Joe KissellSenior Contributor, Macworld

Joe Kissell is a senior editor of TidBits and the author of numerous ebooks in the Take Control series, including the just-published Take Control of Apple Mail.

The Mac office: Picturing a better way to communicate

Where's my video phone? Joe Kissell contemplates how far we've come with video calling and conferencing and how the technology still falls short.

Secrets of the paperless office: optimizing OCR

OCR software converts document scans into searchable PDFs. But what settings and software will get you the most accurate results while using the least hard-disk space? Joe Kissell's results may surprise you.

The Mac office: Embracing the nearly paperless future

Despite all that scanning, shredding, and striving, the paperless office still isn't here. But is it really all or nothing? Joe Kissell explains why it's time to embrace the nearly paperless office.

The Mac office: When QuickBooks for Mac is the wrong choice

When Joe Kissell set out to buy QuickBooks for his home business, he assumed he'd buy the Mac version. The choice didn't end up being quite that simple.

Review: DevonAgent Pro 3.5 a powerful search engine and browser combo

For serious, detailed Web research, DevonAgent Pro can cut through clutter

Switch to Mac: Transfer your files from a PC to a Mac

You've bought a Mac! Now, how exactly are you going to get all your files off your PC? Joe Kissell lays out your options.

Editing PowerPoint documents on an iPad

You love your iPad, and chances are good that you need to use Microsoft Office for work. You have lots of options for editing documents created in Microsoft Word and Excel on your iPad, but what about the third major component of Microsoft Office, PowerPoint?

Do you need a third-party disk utility?

Used to be you needed a copy of Disk Warrior, TechTool Pro, or Drive Genius (or maybe all three) in addition to Disk Utility to keep your hard drive happy. But is that still true? Joe Kissell spells out the pros and cons.

How to think like a Mac geek

Have you ever envied the ease with which a Mac geek confidently zeroes in on the cause of a tricky problem? Mac geeks don't have magical troubleshooting powers. Everything they can do, you can do, too. Joe Kissell shows you how.

Mac troubleshooting: What to do when you can't connect to the Internet

No connection? Follow Joe Kissell's steps to figure out what's keeping you off the Internet.

Mac troubleshooting: What to do when your computer won't turn on

You press your Mac's power button and...nothing happens. Keep calm and follow Joe Kissell's advice.

Mac troubleshooting: How to handle freezes and crashes

Plagued by the spinning Beach Ball of Death? Joe Kissell explains what to do in the event of Mac crashes and freezes.

How to troubleshoot a kernel panic

Most of the time, if something crashes on your Mac, it's just one app. But other times, your whole system goes down thanks to a kernel panic. When that happens, here's what to do.

Mac troubleshooting: What to do when the Trash won’t empty

Ticked off by a troublesome Trash that won't empty no matter what you try? Joe Kissell can help.

What the end of Google Sync means to you

Google has announced that, as of January 30, you won't be able to set up new iOS devices to use its Sync service to keep contacts and calendars synced across devices. What's that mean to you? Joe Kissell explains.