Kirk McElhearnSenior Contributor, Macworld

Senior contributor Kirk McElhearn (@mcelhearn) writes The Ask the iTunes Guy column and the Hey Apple, Fix This! column, and writes about Macs, music and more on his blog Kirkville. He also runs Kirk's iTunes Forum, where users can discuss iTunes, iOS devices, music, and more. Kirk is the author of Take Control of iTunes 12: The FAQ.

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Can iTunes do...? Sometimes the answer is no

Kirk McElhearn works hard to answer your toughest questions about iTunes, Apple Music, and the iOS Music app. But there are times when there are no answers.

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How to rip DVDs with Handbrake

Handbrake 1.0 recently became official, but there's an additional software installation you need to perform in macOS Sierra.

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When backups go bad: The problem with using network drives with Time Machine

Data backups are vital, so any problems that a user can’t easily fix are not acceptable.

The iTunes Guy

Ask the iTunes Guy: Syncing audiobooks, and why Apple Music tracks suddenly become unavailable

iTunes and Apple Music don't come with an owner's manual. Fortunately, Kirk McElhearn is an iTunes expert and happy to help.

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Hey Apple, let me control my iCloud Photo Library

There has to be an easier way to manage photos on iOS devices.

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Ask the iTunes Guy: Better ways to view your iTunes media

Kirk McElhearn is here to help you with your iTunes questions.

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No internet connection? Be prepared for iTunes to drive you crazy

iTunes should be smart enough to know when an internet connection isn’t necessary. But it isn’t.

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Ask the iTunes Guy: Buying music from Apple Music, ripping noisy CDs, file names

Searching for answers to iTunes and Apple Music? Ask The iTunes Guy, Kirk McElhearn.

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Brian Eno: Reflection review: A chance to experience Eno's music as he intended it

If you like ambient music, you'll find Reflection a fascinating app.

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Hey Apple, it's time to give up thinness for a bigger battery

If Apple insists on making its devices thinner and lighter, there simply won't be enough room for batteries that last all day in real-world situations.

The iTunes Guy

Ask the iTunes Guy: iTunes libraries on the new MacBook Pro, orderly audiobook playback

How can you store a large iTunes library on a SSD-equipped MacBook Pro with limited storage? Kirk McElhearn has a few suggestions.

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The Mac App Store Purchased list needs to be more user-friendly

It's too difficult to find an app you've already purchased.

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Focused 2.2 review: Text editor with helpful Markdown tools and Zen mode to help you focus

Formerally known as Typed, does this Mac writing app have what it takes to stand out from the crowd?

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Ask the iTunes Guy: A look at the major changes in the iOS 10.2 Music app

With the iOS 10.2 update, the Music app got some major changes. Kirk McElhearn will guide you through them.

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It’s time for Safari to go on a memory diet

Safari is a very capable web browser, but it's too demanding of memory resources.