Serdar YegulalpSenior Writer, Computerworld Follow me on Google+

Serdar Yegulalp is a senior writer at InfoWorld, focused on the InfoWorld Tech Watch news analysis blog and periodic Test Center reviews. Before joining InfoWorld, has written for the original Windows Magazine, Information Week, the briefly resurrected Byte, and a slew of other publications. When he’s not covering IT, he’s writing SF and fantasy published under his own personal imprint, Genji Press.

Social media disaster recovery: A first responder's guide

With social media, it's now become possible to turn what was once a verbal gaffe behind closed doors into a public peccadillo -- and you're going to have to clean it up, fast. How you do that, and how you guard more vigilantly against future mistakes, is a process that should be made part and parcel of the way you and your company handle social media.

When a cloud service vanishes: How to protect your data

More and more, we rely on Web services as a matter of course. The key word is rely: We assume that the data we upload to, say, a photo-hosting account or blog will be there. But what happens when a service is shut down?