Ask the iTunes Guy: Missing artwork, shuffling iTunes 12, and gifting movies

It’s time for a grab-bag column. Some of this week’s questions deal with iTunes 12: What do you do when album art disappears? How do you mark TV shows as watched? And how do you play music in shuffle mode in iTunes 12? I also look at a question about gifting a movie you’ve purchased from the iTunes store, and an app-updating problem with iOS 8.

Disappearing album artwork

Q: I’ve noticed in iTunes 12 that some of my albums don’t display artwork, even though I’ve manually added album art to all my music. I also found this with some of my movies. Is there any way to get the artwork back?

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Ask the iTunes Guy: Demystifying artwork, wish lists, and alerts in iTunes 12

With more and more users updating to iTunes 12, I’ve been getting a huge number of questions about how to use this new version. In this week’s column, I look at more questions about iTunes 12. (The last column was a Special iTunes 12 edition.) I discuss adding artwork to files, deleting artwork, and changes to the iTunes Store’s Wish List and My Alerts section.

Adding artwork

Q: I’m confused by iTunes 12. How do I add album art to my music and movies?

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Ask the iTunes Guy: Special iTunes 12 edition

When Apple released OS X Yosemite, they also gave us iTunes 12. Lots of things have changed in this new version, and I’ve been getting email from readers about many of the new features. In this week’s column, I’ll tell you how to bring back the sidebar, show you how to locate your music videos, discuss the new Info window, and issue hints for working with the new Wish List layout.

Where’d the sidebar go?

Q: I installed iTunes 12 and the sidebar is gone. I really liked it as it let me easily see all the stuff in my iTunes library. Is there any way I can get it back?

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