How to configure a Time Capsule as an ethernet-only storage device

Bjarne Larsen can no longer use his Time Capsule because of a work-required router on his home network that blocks Time Capsule over Wi-Fi. He’d like to turn it into a networked drive via ethernet instead.

However, even though he’s using a Thunderbolt-to-ethernet adapter plugged into one of the Time Capsule’s LAN ports, he can’t get it to show up, and wonders why.

(I’d suggest rather than convert it, erase the Time Capsule and sell it and use the proceeds to get a larger capacity drive you connect directly to your Mac.)

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How to uninstall MacKeeper from your Mac

Reader Michael Downend is having difficulty ridding his Mac of a utility he no longer desires. He writes:

How do I get rid of MacKeeper?

I won’t go into why you’d want to. But we get this question multiple times a day, so it’s definitely worth going into detail about how to remove it completely from your Mac.

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How to remove MacKeeper Part II (the pop-up edition)

I recently provided instructions for removing the MacKeeper app from your Mac, along with its component parts. But for some, that’s only a piece of the puzzle. This question is typical of the follow-up email:

But how do I stop MacKeeper notifications from popping up in the Safari and Chrome browsers and asking me to install it?

The first thing I’d suggest you do is remove any MacKeeper-related cookies in your browser. In Safari this means opening Safari’s preferences, clicking the Privacy tab, and then clicking the Manage Website Data button. Search for mackeeper in the sheet that appears and there’s a good chance you’ll find a cookie for mackeeper.com. Select it and click the Remove button. Vow to never visit the site again.

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How to work around the ‘Unable to get metadata’ error in Photos

Paul Sedovic finally has enough storage on his laptop’s hard drive by way of a new computer to keep all his images on the internal drive. However, when he went to import many thousands of images into Photos, some thousands failed with an error dialog labeled Unreadable Files. Next to each image appeared the label “Unable to get metadata.”

Paul writes:

When I selected a few of these photos individually, I was able to successfully transfer them, but I know no practical way to move a few thousand photos one by one.

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How to restore your photos using iCloud Photo Library

Kare Morken’s external drive took a tumble and died, along with all the images and videos stored in the Photos library.

I would like to restore/make a new Photos library to store locally from my iCloud Photos but I have not been able to find out how to do this.

It’s only non-intuitive to find the answer, because it’s usually described in terms of adding a computer or iOS device.

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What file service should you use with network drives and Time Machine?

What kind of networked volumes formatted with which methods can you use with Time Machine? A reader queried me on Twitter, trying to understand from their past experience and Apple’s current documentation, and I agree that it’s not very clear, because of Apple’s inclusive but non-specific language.

Apple used to favor the Apple Filing Protocol (AFP) file service for network drive sharing, local and remote. However, it’s deprecated AFP in favor of the Windows-compatible Server Message Block (SMB) format, which is what’s typically used with network-attached storage (NAS) devices and non-Apple Wi-Fi routers that allow USB-connected drives. (A NAS is typically a standalone disk-drive connected to a network via ethernet that act as a media and file server.)

Some people, including my Twitter correspondent, think that SMB is still unsupported, but Apple explicitly calls it out in its Sierra support document for Time Machine. However, Apple notes that not all SMB (or AFP) shared volumes work with Time Machine, and doesn’t provide details on how to determine this without mounting the volume and seeing if it shows up as an available Time Machine destination in macOS.

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How to find all photos on your Mac

Steve Thomas is trying to clean things up across two Macs:

I’m finding that there are photos EVERYWHERE on these two machines—Photos library, iPhoto library, Photo Booth library, multiple file folders on dozens of different levels and in countless locations.

He already owns PhotoSweeper, an app that handles de-duplication, but he’s frustrated at having to select all the folders that contain photos in order to perform a scan and then sort through the results.

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