In my history, I see apps I did not install nor do I think are on any device we own. Can I know which device they were supposedly installed on and how can I erase them on my purchases?
For the first, it’s hard to know. Apps associated with an iTunes account should only appear there if they were obtained for free or purchased. It’s definitely possible that you or someone in your family selected apps by unintentionally clicking, or the apps are from so far in the past, you forgot you ever bought them. I have apps on my account that are seven years old, and I have no recollection of ever interacting with it.
Frederic Ze asks an existential question about the nature of Apple’s feedback systems:
Almost consistently each time I want to quit Firefox it fails to do so. I have to use the Command-Option-Escape technique to force it to quit. Following this I would be prompted to Inform Apple, which I of course do, but I wonder what good that process really does. Sometimes if I let it “hesitate” for up to a minute it will finally quit.
I used to use Firefox, and finally gave up on because it has serious memory leak issues in OS X, even this many years under development. What that means is that after using the browser for minutes to hours, it would eat up system resources, become non-responsive, and often require me to force quit, as you’ve had to do. With one release maybe a year or two ago, I had to force quit every time, though that problem went away.
Alisha Gambhir writes in, noting that her MacBook Pro suddenly reported that it had no Wi-Fi hardware installed. This is odd because, as you know, all Mac laptops (and nearly every Mac made for several years) includes a Wi-Fi adapter.
There are two ways you can wind up with an x in the Wi-Fi menu’s icon. One is what’s happened to Alisha and other folks who have posted about this problem over a few years; the other is when the adapter has been disabled via the Network system preferences pane. If you click the Wi-Fi icon and the dropdown menu reads “Wi-Fi: Not Configured” then the adapter has been disabled.
Several readers have written in asking how to delete photos from their iPhone or other iOS device when the trash can icon appears in gray and can’t be tapped in the Photos app when displaying some or all images and videos. There seem to be a few different causes for this problem, which typically arise if an iOS device has been synced to iTunes—either the iOS device with the trash-can issue or a different one that was backed up and restored to that problematic device.
In both cases, you may need to erase the current contents of the iOS Photos library in the steps that follow, so you should make sure you have a complete backup of all the multimedia you want to save. If you’re already syncing photos with iTunes on a Mac or PC and you’re sure you’re up to date, that’s likely what’s preventing you from deleting images in iOS—I’ll get to that in a moment.
If you’re not already using iTunes, the best advice I can find and offer is to use iPhoto, Photos, or Image Capture to retrieve all the images from your device, even if you only need to do that temporarily. After being sure your photos are completely backed up, then:
Patrick Atis securely wiped his drive, and then wanted to reinstall Yosemite, the installer for which he has on an external hard drive. However, after he booted into OS X Recovery (holding down Command-R at startup), he was only offered the option to download OS X through the App Store, and Yosemite wasn’t an option. What path could he take forward?
Recovery will reinstall the same version of OS X that was on your Mac, even though it’s been erased. Patrick should therefore be prompted to install Yosemite. That didn’t happen in his case. With an erased 2009 MacBook Pro, as Patrick has, he can’t use Internet Recovery, which will reinstall the original operating system that came with the Mac. If that had worked, you could install that older OS, then copy the Yosemite installer, and use it to upgrade, although an intermediate OS X installation might even be required.