Bugs & Fixes: Dealing with iPhone flash, low-quality Netflix, and Outlook junk issues

Ted Landau Senior Contributor, Macworld

For today’s Bugs & Fixes, I offer potential remedies to a trio of unrelated problems, each one too minor to justify an entire column to itself.

Preventing washed-out iPhone flash photos

Ever since getting my iPhone 5s, I’ve been having trouble with flash photos. Especially in very low-light situations, the result was often a washed-out picture, as you might get if the flash level was set far too bright. As there is no way to manually adjust the flash level, I was unsure how to deal with this.

Read more »

6

Cures for a panicking mid-2010 MacBook Pro

Christopher Breen Senior Editor, Macworld Follow me on Google+

Chris has covered technology and media since the latter days of the Reagan Administration. In addition to his journalistic endeavors, he's a professional musician in the San Francisco Bay Area.
More by

Reader Ted Gresham’s older MacBook Pro is misbehaving. He writes:

I have a 2010 15-inch MacBook Pro. I pulled out the DVD drive that I never used and installed an SSD drive. Lately, the MacBook has been crashing—displaying a black screen and then a message that I have to restart. Did installing the SSD drive break my Mac?

No. I’ve seen reports of this happening with this particular model—with and without an SSD installed. The consensus is that the computer’s NVIDIA GeForce GT 330M graphics card is to blame. This MacBook has the ability to switch from high-performance graphics to on-board graphics and switching from one to the other can cause these black screens and kernel panics.

Read more »

24

Troubleshooting a 'busy' Time Machine backup

Christopher Breen Senior Editor, Macworld Follow me on Google+

Chris has covered technology and media since the latter days of the Reagan Administration. In addition to his journalistic endeavors, he's a professional musician in the San Francisco Bay Area.
More by

Reader Ernest Wilson is in earnest when he says he’s having problems with Time Machine. He writes:

My Time Machine backup has stopped working and I don’t know why. I see a message about a “sparse bundle” being in use. How do I fix my problem?

This is most often associated with a confused AirPort Base Station or Time Capsule (more often with a Time Capsule that’s used to back up more than one Mac). The first thing I’d do is launch AirPort Utility (found in /Applications/Utilities), select your base station or Time Capsule in the resulting window, and click on it. In the small window that pops up take a peek at the version number. If it’s not 7.6.4 you should update it. Among the changes wrought by this update is: “Resolve(s) an issue that may cause AirPort Time Capsule to report that the backup disk is in use.”

Read more »

7

iTunes iOS syncing gone? Solve it with Server!

Christopher Breen Senior Editor, Macworld Follow me on Google+

Chris has covered technology and media since the latter days of the Reagan Administration. In addition to his journalistic endeavors, he's a professional musician in the San Francisco Bay Area.
More by

Readers X, Y, and Z are unhappy with Mavericks and iTunes. They write:

We recently read that you can’t sync your iOS devices’ contacts and calendars with iTunes. We are very, very angry. What can be done about this outrage!?

I understand and sympathize. Given the ever-greater concerns over privacy it does seem short-sighted to allow only contact and calendar syncing via an online service such as iCloud. I do have a solution. But it costs $20 and it might elicit responses along the lines of “I can’t believe you are suggesting that I…” followed by a string of obscenities. To help protect my delicate feelings I provide the Anger Trough™ below. I hope that those who find it difficult to harness their most fervent feelings will purge their emotions into it before we proceed.

Read more »

60

How to configure Calendar’s Email and Open File alerts

Christopher Breen Senior Editor, Macworld Follow me on Google+

Chris has covered technology and media since the latter days of the Reagan Administration. In addition to his journalistic endeavors, he's a professional musician in the San Francisco Bay Area.
More by

Reader Dennis Malloy finds himself lost in Calendar. He writes:

When I used Calendar in Mountain Lion I could configure events so I was alerted via email. But now that option seems to be missing. Is there some way to bring it back?

It's still there as are all of Calendar’s other alert options. It’s just that they’re not as obvious as they once were. Let’s run through it.

Read more »

8

Bugs & Fixes: A roundup of Mavericks troubleshooting tips

Ted Landau Senior Contributor, Macworld

Apple’s latest operating system update, OS X 10.9 Mavericks, is out. If you own a Mac that supports the OS update, you should get it. Now. You certainly can’t beat the price: free!

While Mavericks is a stable release, it’s not bug-free. This shouldn’t surprise anyone. No operating system can ever make that claim. If you search Apple Support Communties, you’ll find a typical assortment of “1.0” problems. Most are minor and affect only a very small subset of OS X users (sometimes just the one person posting the report). A few items appear more serious or affect a wider range of users. These have often been picked up by the Apple news media. In a few cases, reported problems are not really bugs; rather they represent confusion over how new or upgraded features work. The confusion typically stems from Apple neglecting to document the changes (another common aspect of OS X updates). Incompatibilities between Mavericks and some third-party software represent yet another source of problems. After combing through the pile, I've put together a round-up of what’s been making the rounds:

Text Expander. If you use Text Expander and find that it no longer works after upgrading to Mavericks, there’s an easy, although not obvious, fix. Go to System Preferences > Security & Privacy > Privacy > Accessibility. From here, in the list of apps that you can allow to “control your computer,” enable the Text Expander items. You’ll find more details in a Smile blog posting.

Read more »

79

How to restore your old iWork documents

Christopher Breen Senior Editor, Macworld Follow me on Google+

Chris has covered technology and media since the latter days of the Reagan Administration. In addition to his journalistic endeavors, he's a professional musician in the San Francisco Bay Area.
More by

A concerned reader writes:

The other day you said that once you open and edit a Pages ‘09 file (or another kind of iWork ‘09 document) that file becomes irrevocably linked to the newest version of the application. Is that really true?

No. As has been pointed out to me by a reliable source, there is a way back. I’ve updated that article to explain how, but it’s an important enough bit of information that I want to give it its due.

Read more »

10