Two email tips every Mac user should know

What with a new version of iOS out along with iPhones to accompany it you’d think I’d be flooded with questions of a mobile nature. Nope. Instead, I’ve had a handful of questions about email. Let’s tackle two of them.

The first is from reader Sushil Pradhan who asks:

I carried out all the steps to export the mailbox from my Windows PC and import it to my Mac. I now have an mbox file that I’d like to bring into Outlook for Mac. But when I try to import it, Outlook gives me the option of importing only two types of files—pst and olm. There is no mbox option. Please help.
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Call the plumber: How to teach Siri about your relationships

Twitter follower Tom McM posed an expectedly short question along these lines:

How can I teach Siri about my relationships?

All my followers are good people and therefore not the kind of folks who would invoke Siri simply to drone on and on about their domestic problems. Given that, what I believe Tom is asking is how to get Siri to respond appropriately to your “Call my little snuggle lumps” requests.

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Too much unwanted email? Use these tricks for identifying and unsubscribing

Reader Betina Baylor would like to do something about removing her name from marketing email. She writes:

Over the years I’ve purchased items from a variety of online merchants as well as signed up for some recommendation services. Because I have, I receive a lot of email from these places and I’d like to stop getting some of it. Do you have any suggestions for identifying and stopping these messages?

I do. Rather than suggest that you click through every message in your Inbox seeking Unsubscribe links, let’s use the power of email filters to bring these messages to your attention.

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How to create multi-destination map routes on your iPhone

Reader Len Daniels faces a frustration with mapping apps. He writes:

Much as I love the ability to navigate using Apple’s Maps and Google Maps with my iPhone while driving, I’d like the option to create routes with multiple destinations. I often visit one client after another and it would be convenient to create a single route that moves from one to the next. Is there a way to do that with either of those apps?

Regrettably, no. In the case of Apple’s Maps app it’s not entirely surprising given that the OS X version also supports just a single destination. Google Maps inability to do this is more puzzling as its web-based counterpart does let you create multi-destination routes. Although you can send links to these routes to your iOS device and open them in the Google Maps app, only the beginning and end of your journey are displayed. Open these links in Safari and you do see the route with all its destinations, but you don’t get the benefit of turn-by-turn navigation.

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Makin' copies: How to preserve automatically deleted iOS installers

Reader John Allen seeks a way to hang on to files that are at risk of deletion. He writes:

In a recent article about upgrading to iOS 8 you mentioned that the Mac OS will delete old iOS installer files that I might need if I want to revert to a previous version of iOS. Is there some way I can keep this from happening in case I want access to those old installers?

There is. But first a word of explanation.

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How iOS 8 and Yosemite got me to stop jailbreaking my iPhone

Reader Donald Emerson wonders if I’ve had a change of heart. He writes:

I know that, in the past, you were a pretty unrepentant jailbreaker. I was wondering how you feel now with new iPhones and iOS 8. Is it something I (and you) should still consider?

For the uninitiated, jailbreaking is the process of skirting a device's protections so that you can use it in ways unintended by the manufacturer. In the case of iOS devices, this means that on a jailbroken iPhone, iPad, or iPod touch you can install and use third-party apps and settings not available in iOS natively or via apps from the App Store.

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Bugs & Fixes: Dymo LabelWriter’s living death

Note: This article has been updated. Please see the solution at the bottom of the article.

My Dymo LabelWriter 400 Twin Turbo died last month. Sort of. There was no hardware failure. As far as I can tell, all the hardware components remain in fine working order. Neither has there been any major shift in technology that would make the printer obsolete. So, in some sense, the printer is still very much alive. It’s just that it won’t print labels.

The surprising source of the failure is that the Dymo Label software is incompatible with the latest version of OS X. The printer was working fine under OS X Mavericks 10.9.3. However, after I updated to OS X 10.9.4, I could no longer get any labels to print. Instead, an error message appeared that said the printer was “offline” or “not connected.”

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