How to sync both ringtones and iTunes Match music

Reader Aaron Landers is confused by an element of iTunes syncing. He writes:

I have some songs on my iPhone that I’ve downloaded via iTunes Match. On this same iPhone I want to install some ringtones that I made in GarageBand via iTunes. But when I choose to sync ringtones, iTunes threatens to erase all the music on my phone. I’m afraid to try so can you tell me what will really happen?

I’d be happy to. This warning tells me that you last synced your iPhone with a Mac different from the one you’re attempting to now sync ringtones with. And because you are, iTunes is telling you that when you choose to sync from the new Mac, content copied from the old Mac will disappear. And that’s correct. Any ringtones or music copied from the old iTunes library will be vaporized when you sync the phone with the Mac you’re currently jacked into.

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How to remove unwanted utilities from your Mac

A reader who wishes to remain anonymous is attempting to help his helpmate. This person writes:

My wife recently took her Mac to the company where she works as a contractor so that the IT department could install updates for some of the software she’s required to use. When she brought it back home we discovered that they’d installed McAfee Endpoint Protection. Since it’s returned her Mac is locking up and she’s having problems with her email. I have to think that it’s the McAfee product. Do you know how we can uninstall it?

I do, but before I tell you how, a word of caution.

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Understanding the limitations of a Mac's microphone

Reader Ross Andrus is seeking greater fidelity from his MacBook Air. He writes:

I have a MacBook Air and I’m trying to record me singing and playing guitar with it but it sounds pretty bad. Is there anything I can do to improve its sound?

Yes. At the risk of sounding harsh, you should get a real microphone (or two).

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Treating a processor-hogging Chrome browser

A reader who wishes to be known as Frustrated in Frisco has an issue with Chrome. The frustrated one writes:

The past couple of weeks, my MacBook Pro’s fan has been going crazy: Coming on suddenly and roaring like a jet taking off. I opened Activity Monitor to learn what was giving my CPU such a workout and Google Chrome Helper processes were consuming 50 percent or more of my CPU resources. Is there anything I can do about this?

You mean other than switching to a different browser? I wish there was a silver-bullet solution but this is a problem for a number of Chrome users and ultimately the solution will have to come from Google’s Chrome team. Should this public shaming not cure the problem overnight, here are a few things you can try.

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How to connect an Apple TV to analog speakers

Reader Glen Lanier has two devices that seem to have difficulty communicating. He writes:

I just put a small TV and Apple TV in my bedroom and connected them with an HDMI cable. The problem is that the sound from the TV’s speakers is really poor. I have a pair of powered speakers, though. Is there some way to connect the Apple TV to them?

I understand your difficulty. The Apple TV has a digital audio output and your powered speakers have an analog audio input. You can’t simply string a cable between the two and expect sound to come out the other end.

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A cure for too many contacts

Reader Frank Wu knows way too many people. He writes:

I have about 18,000 contacts and neither the Address Book or Contacts app have synced in the last three years, when I had about 10,000 contacts. What is the maximum number of contacts these apps can hold? And if I’m past the maximum, what should I do?

I don’t believe there is a practical limit. Contacts (and Address Book before it) uses an SQL database to hold this information and, as far as I know, it’s unlimited for this kind of use. However, there may be only so many contacts that syncing services can manage.

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Finding yourself when your Mac can't

Reader Chris Jenkins is searching for himself. He writes:

I have an older Mac Pro running OS X Mavericks. When I launch the Maps app the Location icon is grayed out so I can’t ask Maps to pinpoint my location. How can I get this to work?

I’m afraid you can’t with your Mac's current hardware configuration. Early Mac Pros shipped without an AirPort card (you could add one as a build-to-order option) and Maps depends on a Wi-Fi connection to tell it where it is. You could always add a Wi-Fi connection by either ordering and installing the original AirPort Extreme Card or you could purchase a USB Wi-Fi adapter. With one of these on board your Mac Pro will use Wi-Fi triangulation to approximate its location and pass that information along to Maps.

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