Bugs & Fixes: Solve scanning problems via HP’s hidden settings

Ted Landau Senior Contributor, Macworld

If you have a Hewlett-Packard all-in-one (AIO) printer, and you’re having trouble getting some of its scanning features to work, take heart. HP’s printing software offers a collection of settings that will likely provide the solution. The only problem is that HP keeps these settings so hidden that even some of their tech support employees don’t know about them.

I first became aware of these settings when I was unable to resolve a scanning failure with my Hewlett-Packard OfficeJet 8600 Pro. I had no trouble initiating a scan from software on my Mac. In fact, there are multiple ways to do this. HP’s printer software includes two separate scanning utilities, Scanner and HP Scan. The former is accessed from the printer’s Print Queue or the Print & Scan System Preferences pane; the latter is found in the Applications folder. Additionally, OS X provides Image Capture. These all get the job done.

However, I was more interested in initiating scans from the printer itself. Doing this comes in handy when scanning material, such as pages from a magazine, where it is more convenient to stand by the scanner (to turn pages and hold down the material) rather than sit by the Mac.

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Moving ebooks from Mac to Kindle

Christopher Breen Senior Editor, Macworld Follow me on Google+

Chris has covered technology and media since the latter days of the Reagan Administration. In addition to his journalistic endeavors, he's a professional musician in the San Francisco Bay Area.
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Reader Enid Hartman has recently obtained her first ebook reader and has a question. She writes:

I recently purchased Amazon’s latest Kindle Paperwhite. It’s my first Kindle and I’m really excited about putting ebooks on it. I’ve visited Project Gutenburg and downloaded some Kindle-compatible ebooks but I can’t figure out how to transfer them to my Kindle. What’s the secret?

Bundled with your Kindle is a USB cable (regrettably these new Paperwhites don’t additionally include a charger, though you can use your computer’s USB port or an iOS device’s charger). String this cable between your Mac and the Kindle. In short order you’ll see a Kindle volume mount on your Mac’s desktop. (If you don’t see it, choose Finder > Preferences > General and enable the External Disks option.)

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The case of the missing Apple TV movies

Christopher Breen Senior Editor, Macworld Follow me on Google+

Chris has covered technology and media since the latter days of the Reagan Administration. In addition to his journalistic endeavors, he's a professional musician in the San Francisco Bay Area.
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A reader who wishes to remain anonymous believes he has lost something he deeply values. He writes:

After a recent update I switched on my Apple TV prepared to watch a movie I’d ripped from a DVD I own. It—and other movies I’ve ripped—are gone! What happened to them?

With the latest iTunes and Apple TV, Apple categorizes such movies (any variety of video that wasn’t obtained from the iTunes Store) as home videos. When you select Computers on your Apple TV you will see an entry for Home Videos as the fourth item in the media list. If you select that item and then click the remote’s Select button, all your ripped movies should appear.

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iOS

Nancy Solomon and the terrible, horrible, no good, very bad Calendar

Christopher Breen Senior Editor, Macworld Follow me on Google+

Chris has covered technology and media since the latter days of the Reagan Administration. In addition to his journalistic endeavors, he's a professional musician in the San Francisco Bay Area.
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Reader Nancy Solomon is not the first person I’ve heard complain about the size of iOS 7’s text or the way the Calendar app is put together. She writes:

I have an iPad mini and have upgraded to iOS 7. I have a question about the Calendar app. When I select an event in Day view, the background color darkens and the type turns to white, which makes it hard to read the event’s title. I have light colors for all my calendars, and this makes me crazy. Would it be easier to read if I make the print bigger? Or do I need to make the calendar colors darker?

Honestly, neither is much of an option. Allow me to explain why.

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iOS

How to set up a FaceTime 'picture phone'

Christopher Breen Senior Editor, Macworld Follow me on Google+

Chris has covered technology and media since the latter days of the Reagan Administration. In addition to his journalistic endeavors, he's a professional musician in the San Francisco Bay Area.
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Reader Bob Kadarauch isn’t interested in a do-it-all device. He writes:

Does anyone manufacture hardware specifically, and only, for using FaceTime? I want to give my 90-year-old mother a “picture phone.” If I tell her it’s a computer, she won’t use it!

If you specifically want to use FaceTime, you’ll have to employ some kind of Apple device. And, as you’re likely aware, Apple devices aren’t one-trick ponies. So the short answer is “no.” The longer answer goes a little something like this.

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iOS

Bugs & Fixes: When iTunes warns about untransferred items

Ted Landau Senior Contributor, Macworld

When I attempted to update my new iPhone 5s to iOS 7.0.2, I got an error message in iTunes that claimed there were purchased items on my iPhone that had not yet been transferred to iTunes on my Mac. It warned that I should transfer these items before updating (see image above).

This seemed a bit odd, as I did not recall purchasing any items on the iPhone since buying it. “Never mind,” I thought, “Just sync the phone in iTunes and all will be well.”

Wrong. The irksome message popped up when I again selected to update to iOS 7.0.2.

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iOS

Dealing with the quirks of iOS 7

Christopher Breen Senior Editor, Macworld Follow me on Google+

Chris has covered technology and media since the latter days of the Reagan Administration. In addition to his journalistic endeavors, he's a professional musician in the San Francisco Bay Area.
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Lately I’ve been bombarded with questions regarding tiny problems too small to consume an entire column space. But that cup now overfloweth, and so, onward.

The unrotatable Remote

Since I upgraded to iOS 7, Apple’s Remote app won’t rotate. What setting have I got wrong?

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