A reader’s family shares a single account, but wants to separate out messages. They can’t.
How to configure the NetInstall Service and start it up.
A reader would prefer to not send his computer off to get fixed with all of the contents of its drive being accessible to a technician. What to do?
Windows 10 makes it easy to start over by letting you reset the operating system but keep your files and programs intact. We’ll show you how to find and start this feature.
A reader worries an iTunes conversion feature has been lost—it's still there, just obscure.
Can't figure out how to do what you want to do in iTunes? Kirk McElhearn can help.
A reader’s employee mysteriously used 84GB in about 12 hours, including overnight. Media Services is to blame.
Before you can turn the NetInstall service on you need to create a network disk image to boot from. Here's how to do it.
A reader sees only 121GB of storage on her iMac, and wonders what happened.
A reader sees a lock icon and can't remove images in Image Capture.
A colleague can't get Telemarketer Bastards to stop calling him.
Gmail’s advanced search operators help you find messages more quickly, even if you have a pile of them to sift through. Here's how.
Your USB drive isn't slow because you have too much stuff on it. It's slow because it uses a slow storage format like FAT32 or exFAT. You can re-format it to NTFS to get faster write times, but there is a catch.
Apple’s documentation to find deleted images and videos in Photos is incorrect, as a reader points out.
A slideshow is a great way to showcase your vacation pics.
Before using the NetInstall service, understand how it works and to learn about the four different types of NetInstall images.
Cortana wants to be helpful, but that means she can be nosey about what you're doing online. Turn off these settings to get her off your case.
A reader wants to customize the results of a Smart Album, and we found a workaround.
Windows 10 gives you 31 days to go back to your prior Windows version. Whether you've changed your mind or you were forced into the upgrade, here's how to get your old life back.
Apple doesn't provide an acknowledgement loop for email attachments sent by Mail Drop, and you can't "remove" files from Mail Drop either.