Don't-Miss Cloud & Services Stories

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How to retain images in Photos when turning off iCloud Photo Library

A reader wants shift to Google Photos, but is concerned about losing images.

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If you upgrade to two-factor authentication, you can’t log in to your Mac with an iCloud password

Apple slipped in a change in April 2016 that’s affecting people who change the protection on their Apple ID accounts.

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Travelers: Keep your data secure by using a virtual private network

After using my favorite VPN, you won’t be able to bear living without it.

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How to use iCloud Drive’s new Desktop and Documents access in macOS Sierra

With this new feature, files saved to the Desktop and in Documents are automatically saved your iCloud Drive.

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Primed for pigskin: The best ways to watch football this season (with or without cable)

Whether you’re a cord cutter or a pay-TV addict, we’ll show you all the ways you can watch this season’s bone-crunching action on screens of any size.


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How to see every Mac, iPad, and iPhone associated with your Apple ID

Apple's device authorization and management tools are a little hidden—Jason Snell explains.

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How to use iCloud Photo Library selectively

A reader wants to reduce her iCloud Photo Library size as she's run out of her purchased storage. There's a workaround.

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How to cope with a terrifying iOS Photos deletion warning

If you have iTunes syncing enable and switch to iCloud Photo Library, Apple warns you it's deleting your media.

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When sharing an Apple ID creates iMessage and text message confusion

A reader’s family shares a single account, but wants to separate out messages. They can’t.

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How Media Services and Wi-Fi Assist can drain gigabytes of mobile data

A reader’s employee mysteriously used 84GB in about 12 hours, including overnight. Media Services is to blame.

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Nope, you can't tell if someone has received your Mail Drop file

Apple doesn't provide an acknowledgement loop for email attachments sent by Mail Drop, and you can't "remove" files from Mail Drop either.

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How to exclude your iCloud Photo Library from an iTunes backup

A few readers find even with iCloud Photo Library enabled, an iTunes backup of an iPhone or iPad still includes all locally stored photos.

Ask the iTunes Guy: Issues with managing iTunes files

Got questions about iTunes? Kirk McElhearn has answers.

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Eye in the sky asset management using Watchman Monitoring

Watchman Monitoring offers excellent options for consultants, enterprise and education IT managers to track and proactively monitor the computer assets they’re responsible for.

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How to solve incorrect photo rotation after sync or upload

Surprisingly, photo rotation is a complicated issue for software to handle.