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How to navigate iTunes 12 more efficiently

iTunes 12 can be frustrating, particularly if you don't understand the contextual nature of its interface. Chris Breen offers tips for easier navigation.

Ask the iTunes Guy: Encoding miracles and missing audiobook chapters

Kirk McElhearn returns to dispense wisdom concerning the difference between lossy and lossless encoders, the heartbreak of corrupt iPhone backups, and how to navigate through an audiobook's chapters.