The Specs

Additional Information
URL http://www.cisco.com
General
Service Length 1 Year
Additional Specifications
Service Name SMARTnet
Frequency Band Desk Mount
Service Availability 24 x 7
Parent Retsku B0009X0C74
Service Characteristic Parts & Labor
Service Details Software support includes maintenance, minor and major updates for your licensed feature setWeb knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staffThe Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolutionAdvance replacement parts, with a field engineer, are delivered within 4 hours of determining that part replacement is required
Service Response Time 4 Hour
Service Main Type Maintenance
Region Availability Service is available only if your distance from a parts depot or authorized Cisco service location is within:100 driving miles in the United States120 driving kilometers in Europe and Canada75 driving kilometers in Australia, New Zealand, and select countries in Latin America and AsiaNote: Domestic resellers purchasing for International locations will be subject to an additional fee
Provided Support New Releases Update
Service Sub Type Physical
Service Description 24x7x4
Service Duration 1 Year
Brand Name Cisco
Product Support ESR10008CHAS-RF: Cisco ESR10008CHAS REFURBISHEDESR10008CHAS=: Cisco C10000 8-slot chassis,spare
Service Location On-site
Quick Glance
Support Type Service

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