| Additional Specifications |
| Frequency Band |
Desk Mount |
| Service Name |
SMARTnet |
| Service Availability |
24 x 7 |
| Service Characteristic |
Parts & Labor |
| Service Details |
Software support includes maintenance, minor and major updates for your licensed feature set Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution Advance replacement parts, with a field engineer, are delivered within 4 hours of determining that part replacement is required |
| Service Response Time |
4 Hour |
| Service Main Type |
Maintenance |
| Region Availability |
Service is available only if your distance from a parts depot or authorized Cisco service location is within: 100 driving miles in the United States 120 driving kilometers in Europe and Canada 75 driving kilometers in Australia, New Zealand, and select countries in Latin America and Asia Note: Domestic resellers purchasing for International locations will be subject to an additional fee |
| Provided Support |
New Releases Update |
| Service Sub Type |
Physical |
| Service Description |
24x7x4 |
| Service Duration |
1 Year |
| Front Camera |
Cisco |
| Brand Name |
Cisco |
| Product Support |
ESR10008CHAS-RF: Cisco ESR10008CHAS REFURBISHEDESR10008CHAS=: Cisco C10000 8-slot chassis,spare |
| Service Location |
On-site |
| Quick Glance |
