The Specs

Additional Specifications
Frequency Band This service is not available in all areas. Please call your sales rep to determine availability
Service Name SMARTnet
Service Availability 24 x 7
Battery Rechargeable Yes
Product Compatibility RCA PRO598 Camcorder Canon Camcorders: Optura 10 Optura 20 Optura 50MC Optura Pi Optura Xi ZR-40 ZR-45 ZR-50MC ZR-60 ZR-65MC ZR-70MC ZR-80 ZR-85 ZR-90
Service Characteristic Parts & Labor
Service Type Maintenance - Parts & Labor - Physical Service
Service Details Software support includes maintenance, minor and major updates for your licensed feature setWeb knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staffThe Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolutionAdvance replacement parts, with or without a field engineer, are delivered within 2 hours of determining that part replacement is required**Certain limitations may apply for heavy or oversized equipment.
Service Response Time 2 Hour
Service Main Type Maintenance
Region Availability Service is available only if your distance from a parts depot or authorized Cisco service location is within 25 driving miles in the United States, Canada, Australia, New Zealand, and select countries in Europe, South America, and Asia. To determine if this service is available for your location, see the Cisco Service Availability matrix.Note: Domestic resellers purchasing for International locations will be subject to an additional fee
Product Type Camcorder Battery
Provided Support New Releases Update
Service Sub Type Physical
Response Time 2 Hour
Output Voltage 7.4 V DC
Service Description 24x7x2
Service Duration 1 Year
Brand Name Cisco
Product Support RS-SWT: Cisco SWITCH CARD
Warranty Information 3 Year
Service Location On-site
Quick Glance

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