The Specs

Additional Information
Category Warranty
Class Service and Warranty
Additional Specifications
Service Name Service/Support - Extended Service
Frequency Band If an extended warranty is purchased for a notebook or tablet, that extended warranty does not cover batteries, upgrades or accessories used with the base system.
Service Availability 9 x 2 Phone Support
Service Type Maintenance - Electronic and Physical Service
Service Details Hardware technical support via toll-free phone Monday through Friday from 7:00 a.m. to 9:00 p.m. and Saturday through Sunday from 8:00 a.m. to 5:00 p.m. Central timeMail-in or carry-in depot repair with repair service usually rendered within one business day after receipt for most common hardware problemsFree software support via phone for 90 days from the date on which the notebook or tablet is purchasedRepair or replacement of defective hardware with factory-refinished parts or productsOvernight parts exchange for in-stock customer-replaceable parts
Service Response Time 1 Day - (Business Day)
Service Main Type Maintenance
Provided Support Software Phone Support
Response Time 1 Day - ( Business Day )
Service Sub Type Electronic and Physical
Service Description 14x5x1 Business Day
Service Duration 2 Year
Brand Name Acer
Product Support Notebook
Service Location Carry-in
Quick Glance
Support Type Warranty

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