The Specs

Additional Information
Additional Specifications
Provided Support Software Phone Support
Service Location Carry-in
Service Description 14x5x1 Business Day
Response Time 1 Day - ( Business Day )
Frequency Band If an extended warranty is purchased for a notebook or tablet, that extended warranty does not cover batteries, upgrades or accessories used with the base system.
Service Duration 2 Year
Service Main Type Maintenance
Service Name Service/Support - Extended Service
Brand Name Acer
Product Support Notebook
Service Availability 9 x 2 Phone Support
Service Response Time 1 Day - (Business Day)
Service Details Hardware technical support via toll-free phone Monday through Friday from 7:00 a.m. to 9:00 p.m. and Saturday through Sunday from 8:00 a.m. to 5:00 p.m. Central timeMail-in or carry-in depot repair with repair service usually rendered within one business day after receipt for most common hardware problemsFree software support via phone for 90 days from the date on which the notebook or tablet is purchasedRepair or replacement of defective hardware with factory-refinished parts or productsOvernight parts exchange for in-stock customer-replaceable parts
Service Type Maintenance - Electronic and Physical Service
Service Sub Type Electronic and Physical
Category Warranty
Class Service and Warranty
Quick Glance
Support Type Warranty

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