Apple ranks first in tech-support ratings

In Consumer Reports' latest survey of computer tech support, Apple has come out far ahead of their competition for their support of laptop and desktop computers.

Review: FileMaker Pro 11 and FileMaker Pro Advanced 11A year after the release of the FileMaker 10 database program, version 11 has arrived, with new tools and great new features that make it even easier to use.
Steve Jobs finally wins approval to tear down house... possiblyA judge has given approval for Apple's CEO to tear down a mansion on his Woodside, Calif., property, signalling a possible end to the long-running real estate saga.

Product	Score	Price
13-inch MacBook Pro/2.26GHz	104	$1,169.00
13-inch MacBook Pro/2.53GHz	239	$1,474.00
13-inch MacBook/2.26GHz	111	$899.00
17-inch MacBook Pro/2.8GHz	256	$2,398.99
15-inch MacBook Pro/2.53GHz	118	$1,678.99
15-inch MacBook Pro/2.8GHz	139	$2,238.99
15-inch MacBook Pro/2.66GHz	127	$1,948.99
MacBook Air/2.13GHz	72	$1,728.99
MacBook Air/1.86GHz	156	$1,438.99

Product	Score	Price
Mac Pro/Quad-Core Xeon 2.66GHz	203	$2,388.00
27-inch iMac Core 2 Duo/3.06GHz	162	$1,694.99
21.5-inch iMac Core 2 Duo/3.06GHz (ATI graphics)	164	$1,489.00
21.5-inch iMac Core 2 Duo/3.06GHz (Nvidia graphics)	148	$1,193.99
Mac Mini Core 2 Duo/2.26 GHz (Late 2009)	104	$579.98
Mac Mini Core 2 Duo/2.53 GHz (Late 2009)	118	$769.98
Mac Pro/8-Core Xeon 2.26GHz	206	$2,799.00
27-inch quad-core iMac/2.66GHz		$1,999.00

Bugs & Fixes: A folder-opening mystery Ted Landau has a small problem with a folder that won't open. The fix is minor. The real mystery is what's causing it in the first place.
Icon software aids desktop makeovers If you want unique icons for your desktop or for social networking, you can create your own by hand, as we showed in part one of this series. Today, in part two, Chris McVeigh shows you some freeware and shareware apps you can use to help with the process.
Converting AVCHD files for iMovie Can you have access to your AVCHD camcorder's files without an attached camcorder? Yes. Here are some options.
Move an iTunes library from a Windows PC to a Mac Finally making the switch from PC to Mac? Or just want to duplicate your Windows iTunes library in OS X? Kirk McElhearn shows you how to do it.
Create your own unique icons There are many reasons why you'd want unique icons. Whatever the reason, Chris McVeigh walks you through some simple steps in this first of a two-part series on icon creation and customization.

iTunes LPs not popular, but why? Apple introduced its deluxe music format, the iTunes LP, six months ago. But only a handful are available on the store, and reports say they aren't selling very well. What went wrong?
GDC Preview: Macs, iPads to get attention at gaming event The Game Developers Conference kicks off Tuesday in San Francisco. Chris Holt previews what figures to be an interesting show for Mac, iPhone, and iPad gamers.
Why I don't use Google Docs Rob Griffiths explains why he doesn't use Google's online office suite and why maybe you shouldn't either.
Why is 2010 the right time for Valve and gaming on the Mac? Valve finally confirmed on Wednesday that it's coming to the Mac, and soon, but the timing seems a little odd. Why did Valve choose 2010 to be the Year of Mac Gaming?
Seven reasons Chrome isn't my default browser Chrome is a great Web browser, but it has enough weaknesses that Lex Friedman put Safari back in his Dock instead.

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