When gee-whiz features don't work, it's an exercise in frustration, and Apple should do more to help users troubleshoot their issues.
Why, oh why, are old email accounts appearing in your recently updated Mac? Chris Breen explains.
You don't really need 18 cloud accounts.
It's a feature, not a bug, but Glenn Fleishman thinks Apple should at least give users a choice.
A reader needs a bit more information about the workings of Mail Drop. For the most part it's entirely seamless, but Chris Breen explains the few gotchas.
A reader has updated to Yosemite but his iCloud Keychain passwords are missing from Safari. Chris Breen provides a solution.
With Yosemite and iOS 8 Apple has loosened the shackles on iCloud storage. Here's how to put it to use on your Yosemite-running Mac, iOS 8 device, and the web.
SMS forwarding is great on its face, but it could weaken two-factor authentication schemes—and that's not the only problem.
Other new features include iCloud Photo Library and the return of the Camera Roll.
Glenn Fleishman explains why two-factor authentication is a must for not just your iCloud account, but your friends and family's accounts too.