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Bugs & Fixes: Searching for Apple’s latest support articles

Ted Landau would like to see Apple make it easier to find recent and modified Knowledge Base articles.

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The Apple customer-support site that's built just for you

Apple's Support Profile page lists all the Apple devices you've bought and gives you quick access to all sorts of support services for them. Here's how to take advantage.

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Message to IT from Mac users: Tread lightly

Chris Breen offers some advice to IT departments intending to inherit a group of Mac users.