iTunes 4.8's movie error

Oklahoman Joe Lamb is haunted by an iTunes error. He writes:

When playing music in iTunes, a window will pop up about half-way through a song telling me that iTunes is looking for some movie file, and then moments later a new/different window opens telling me that it cannot find “The movie file xxxx….” and it cannot play the music video.

I went into iTunes’ preferences in the Advanced window and unchecked the “play videos” box thinking that surely this would fix my problem. It helped in that iTunes will now only sometimes tells me that it cannot find the file. But this is only a small part of the problem, the real problem is that if do not click the “cancel” button in this window, then iTunes QUITS PLAYING UNTIL YOU CHECK THE “CANCEL” OR “SEARCH” BUTTON. Well, I don’t bother to search for anything because there is nothing to search for, so I click the “cancel” button. And, as soon as I click the cancel button, iTunes immediately resumes playing without me having to do anything else.

So, what’s the deal?

A couple of intrepid folks on the Apple Discussion forums have tracked this one down. In the “I FINALLY FIXED IT!!!!!!!!!!” thread, Charlie Pizer provides some background on the problem:

Apple added support for playback of QuickTime movies in iTunes 4.8. Previous versions would just skip over QuickTime movies you added to your library. iTunes 4.8 tries to play them. QuickTime has the ability to have a small, reference movie files that link to original media files elsewhere. If the original media files get deleted, QuickTime Player will present the same message about the original file being missing. The “IETemp” in these files indicates to me that these files are Temporary files that were created by Internet Explorer.

So the long and short of this “bug” is that it is not a bug at all. It is just a byproduct of you at one point or another adding your entire hard drive to your iTunes library. While iTunes 4.7.1 and earlier just ignored the files, iTunes 4.8 hands them off to the QuickTime engine to play them back, and the QuickTime engine can’t find the original files.

And Keith Mooney proposes this fix:

Under [iTunes’] Edit menu, choose View Options. Select Kind and click OK. Go to the Search Bar and type in QuickTime. Any and all files that appear, convert them to MP3s by going to the Advanced menu [within iTunes’ Preferences]. When it is finally done, I had 107 of them and I had to keep clicking Cancel all the time, so it took a while. Go back to the Search Bar, type in QuickTime, select all files, and delete them. Presto! It’s fixed.

And, according to many respondents in these threads, so it is.

  
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