Cisco access point at fault for Duke's wireless issues

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After blaming Apple’s iPhone for its wireless networking problems, Duke University said earlier today that it hadn’t been able to pinpoint what the problem was. Now, it has been confirmed that a Cisco wireless access point was at fault for the networking issues.

“Cisco worked closely with Duke and Apple to identify the source of this problem, which was caused by a Cisco-based network issue,” said Cisco in a statement provided to Macworld. “Cisco has provided a fix that has been applied to Duke’s network and the problem has not occurred since.”

In a statement posted to the universities Web site late Friday Tracy Futhey, Duke’s chief information officer, said that “Earlier reports that this was a problem with the iPhone in particular have proved to be inaccurate.”

Futhey went on to say that the iPhone is fully operable within Duke’s networking environment.

Kevin Miller, assistant director, communications infrastructure, with Duke’s Office of Information Technology, laid the blame for Duke’s networking problems squarely on the iPhone.

The network team began capturing wireless traffic for analysis and that’s when they discovered that the offending devices were iPhones, Miller said earlier this week.

“I don’t believe it’s a Cisco problem in any way, shape or form,” Miller said firmly.

Duke began backpedaling earlier today when Julian Lombardi, assistant vice president of academic services technology support for Duke University, said the university was still investigating the issue.

It would appear at this point that Miller made his statements without a full report or any basis to blame the iPhone or Apple for the problems.

Update: Added information about a posting on Duke’s Web site. Changed the equipment causing the problem to be a Cisco wireless access point instead of a router.

This story, "Cisco access point at fault for Duke's wireless issues" was originally published by PCWorld.

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