Parliant adds pro voice services to telephony tools

Parliant on Friday announced the availability of professional voice recording services for its PhoneValet and PhoneHerald Mac telephony products.

PhoneValet both enable you to leverage a Macintosh as the basis of an automated telephone calling center. PhoneValet products let you manage phone use, transfer, log, record, dial and block calls, store voice mails and deliver voice messages by e-mail. It's available in home and business versions. PhoneHerald is an automated group dialing, message delivery and polling system.

While the products enable users to record their own messages and voice messaging prompts, Parliant president Kevin Ford said in a statement that many Parliant customers have neither the time nor the interest in doing it themselves.

"Parliant has teamed with one of the industry's best recording studios, Holdcom, to provide professional quality voice talent for voice-prompts, on-hold messages, and outbound message production," said Ford.

The service lets you define the messages you want when you order them online through Parliant's Web site. Your custom recordings are delivered two days later. You then insert the messages into your mailboxes to use them. Parliant is offering more than 30 different professional voice talents in different languages and dialects.

Samples of the different voice talents are available for review on the Parliant Web site.

  
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