California, New York, Florida, Illinois, New Jersey, Washington, and Michigan.
What if I moved?
As long as you were living in one of the above states at the time of the repair, you’ll be included.
How much is the settlement for?
Apple has agreed to pay $50 million into a common settlement fund, of which lawyers agreed to seek up to approximately $13,599,113 in attorneys’ fees and no more than $2 million in litigation costs. Additionally, $1.4 million will be used to cover settlement administration costs. That leaves approximately $33 million for users.
What is the deadline for filing a claim?
All claims must be submitted by March 6, 2023
How do I know if I’m part of the class action?
E-mail notices began being sent out to all potential members on December 12 but were still arriving as recently as the first week of 2023. If you haven’t received one but expect to, check your junk or spam folder.
Who will receive payments?
There are three groups in the class:
Group 1: Received two or more topcase replacements from Apple or an Authorized Service Provider within four years of purchase based on Apple’s records.
Group 2: Obtained one topcase replacement from Apple or an Authorized Service and attest on the Claim Form that the repair did not resolve their keyboard issues.
Group 3: Obtained one or more keycap replacements (but not any topcase replacements) from Apple or an Authorized Service Provider, and who attest on the Claim Form that the repair did not resolve their keyboard issues.
What if I’m part of Group 1?
The settlement states that Group 1 is the only group that will not need to submit a claim to receive compensation, as their payment will be automatic.
What if I’m part of Group 2 or Group 3?
Both Groups 2 and 3 must submit claim Forms to receive compensation, which must be postmarked or emailed within 120 days.
How much will I receive?
Group 1: $395
Group 2: $125
Group 3: $50
What if I participated in Apple’s Keyboard Service Program?
If you paid for a repair or replacement keyboard, you’ll still receive compensation even if Apple replaced or repaired your MacBook keyboard as part of the program.
What if I had a faulty keyboard but never had it repaired?
Sorry, Apple will not be reimbursing anyone who didn’t pay to have their MacBook repaired.
What if I don’t own the computer anymore?
That doesn’t matter, though you will still need to show proof of repair if you belong to groups 2 or 3.
What are the next steps in the process?
Lawyers provided class data to the settlement administrator on December 2 and notices began being sent out beginning December 12. The Final Approval Hearing is set for February 10, 2023, and the deadline to file a claim is March 6, 2023.
How can I file a claim?
If you are eligible for a refund check, you should receive an email or postcard with a 10-digit Unique ID and 7-digit PIN. You can enter them on the claim page, it will pre-populate the claim form with the information contained in Apple’s records. You must declare that any pre-populated information is true and correct to complete the process.
Michael Simon has been covering Apple since the iPod was the iWalk. His obsession with technology goes back to his first PC—the IBM Thinkpad with the lift-up keyboard for swapping out the drive. He's still waiting for that to come back in style tbh.