J.U.M.P., an all-Mac firm based in New York City whose “Jumpers” go onsite to assist companies with technical problems and to offer consultation, is now offering an online live Mac chat support service.
It’s free, though you have to register for a client ID and password to use the service. However, MacCentral readers can try it for free thanks to an exclusive, but temporary, offer by J.U.M.P. CEO Jeff Graber.
“Using our JUMPER dispatch tool, you can tell us about issues on anything from the iPod to Mac OS X Server and get a real time dispatch from our support staff,” Graber told MacCentral. “It’s designed to appeal to Mac users. It has a Mac look and feel to it, and there are real Mac aficionados on the other end to help you.”
To give the J.U.M.P. live chat service a go: Go to the
J.U.M.P. homepage. Click on the “Get Support” button. Enter as the client ID: 353-0162. Enter as the password: maccentral.
And that’s all there is to it.