posted an advisory noting that some United States-based owners of its Optical Mouse products may be eligible to receive a free replacement unit. Some IntelliMouse Explorer, IntelliMouse Optical and Wheel Mouse Optical users may be affected.
Microsoft noted that “a small percentage” of users of these products have noticed a problem where the mouse will stop working or will work only intermittently after a period of normal use.
“Symptoms of this condition may include the cursor not moving, mouse buttons not responding or the red tail-light not illuminating,” said Microsoft. The company also noted that this issue may cause the computer or open applications to stop responding during or immediately after mouse movements.
A PDF-based coupon available for download from the link above provides users with the ability to exchange their defective mouse for a working one, regardless of whether the device is in or out of warranty. More details are available from Microsoft’s Web site.