MacCentral has received numerous reports from readers over the past few days indicating that their iDisk was no longer accessible to them. Over the weekend, Apple confirmed there was a problem, and has since indicated that the problem has been fixed.
Part of Apple’s
iTools, iDisk was developed by Apple for Mac OS 9 and Mac OS X users. With iDisk, you’re able to store up to 20MB (or more, if you’re willing to pay) on Apple’s own Internet servers — an icon appears on your desktop, similar to a hard disk drive or AppleShare volume. Mac users can share data with each other via public folders. iDisks are used as storage, as well as for content that Mac users have created for their own Web sites using Apple’s HomePage iTool.
Several days ago, some Mac OS 9 users first noticed that they couldn’t access their iDisk. In an Apple discussion forum thread entitled
Is iDisk Down?
Apple iTools moderator “Adam” first confirmed the problem on Saturday. Adam explained that the problem was specific to Mac OS 9 users (Mac OS X users could access their iDisk just fine), and provided a workaround:
Go to the Chooser, in the Apple menu
Click on AppleShare
Click on the “Server IP Address…” button
Enter “idisk.mac.com” for the server address
Enter your iTools user ID and password when prompted for authentication.
The problem has since been resolved, as noted by Adam in a later posting, but you may want to file these instructions away for future reference in case it happens again.