Verizon Information Services, a division of telecommunications firm
Verizon Communications, has turned to solution provider
PWR Systems, a division of Vizacom, to implement and support more than 600 Mac G4 installations throughout the U.S., according to a
VAR Business article. Verizon Information Services is a print and online directory publisher with $4.1 billion in annual revenue.
Apple has traditionally been a low man on the totem pole when it comes to enterprise business. Some folks have hoped that Mac OS X will help change that. (No word yet on what operating system the 600 G4s in question will be using — although we’d bet it’s the traditional Mac OS for now.)
The new contract — which expands upon an agreement first signed in April and could total US$2.4 million — is a victory both for Apple’s efforts to crack the enterprise market and for the solutions channel as a whole, the story says.
“This agreement really reaffirms the value of the VAR channel,” Ben DiScipio, account manager for New York-based PWR Systems, told VAR Business. “Verizon has been following the model of many large companies.”
That model, he said, means procuring hardware as inexpensively as possible through Web sites and “cobbling together” services as needed from the vendor. However, DiScipio says Verizon found that approach led to a variety of procurement and support problems, including long response times when ordering new equipment and difficulty in coordinating needed support.
Verizon approached PWR, a solution provider that specializes in creative media and Macintosh products, initially “as a purchase point only” and decided to turn over the entire product and service solution to the company, according to VAR Business. The G4s were first installed at Verizon facilities in the Mid-Atlantic states only. The latest agreement expands this to a region extending from Texas to New England, according to VAR Business. And Verizon may deploy the solution as far west as Hawaii, the article says.
“PWR will procure the G4-based systems for Verizon; perform necessary configuration; provide customer and technical support services; and manage the overall relationship with Apple,” VAR Business said. “DiScipio says PWR will tap into a network of Apple specialists across the country that are on-call for service and will keep track of the number and status of service calls. Furthermore PWR hopes to build a template around the Verizon effort that can be utilized with other enterprise customers seeking Apple-based solutions.”