Computer Town, the Salem, NH-based computer dealer, has been taken over by Jim Hancock, a professional in the Apple dealer channel for 13 years. Hancock, now the president and CEO of Computer Town, says it’s not closing its doors.
The New Hampshire-based Mac dealer has closed stores in Nashua, NH, and Brookline, MA in recent weeks. The future of its other stores hasn’t looked very bright. See our
stories for details.
Computer Town will conduct business as a premier retailer, business sales, and professional services company for markets nationwide, beginning with southern New Hampshire, metro Boston, and the Phoenix (Paradise Valley) areas, Hancock said in a prepared statement.
“We recognize that recent events, combined with those of the past three years, have created an environment of distrust, lack of loyalty, and in general have left a ‘bad taste’ in several individuals’ mouths,” Hancock said. “We intend to work hard; looking into the future, much more than looking back, to change the tune from top-management down.”
Hancock added that Computer Town is undergoing a rebuilding effort “beginning immediately” that will attempt to “satisfy debt to both national and local vendors and creditors.” The rebuilding will continue the liquidation of the company’s current inventory for the purpose of satisfying said debts, as well as begin to repair customer satisfaction issues, both recent and historical, Hancock said. The company will also work to re-establish itself as an integrity-based organization and focus on people, “specifically as it relates to customers, vendors and employees,” he added.
“Please look for upcoming announcements along with a redesigned Web site in the coming weeks that will further explain the new company and its goals,” Hancock said.