American Express has opened a new Web site that’s offering and testing free Internet service for cardholders. Guess what? It’s for Windows only. However,
the FAQ (Frequently Asked Questions) section notes that the service could be extended to Mac users based on the interest shown.
The service, called American Express Online, provides free unlimited Web access, with round-the-clock customer service, a Web-based e-mail account with the AmexOL.net domain name, and single-click access to American Express card account information and promotional offers. There are no sign up, monthly, or termination fees.
American Express says that its online Internet services can be reached via a local telephone number in over 95 percent of the U.S. The company will provide an online form that can be completed if that’s no local dial-up number in your neck of the woods.
According to info on the FAQ section, American Express will evaluate response to a possible Mac version during the initial phase of the service. “Based on that response, American Express will determine whether to offer the service for the Macintosh operating system,” the message says. “Please visit www.amexol.net for any updates on availability for Macintosh users.”
By the way, the service is also offered only in the United States, though service to Canada is also being considered. Like with a Mac version, Canadian service will be determined “based on response” during the “initial phase of the service.”