MacsDesign Studio has released version 6.3 of its
Web Help Desk
system. The new version adds new features including PDF invoicing.
Developed on a Java foundation, Web Help Desk works on Mac OS X and other operating systems. The software is designed to provide corporate, educational and governmental IT groups with a browser-driven interface for tracking help desk requests, billing, invoicing and reporting, asset management and more.
In addition to PDF invoicing, the new version of Web Help Desk now features parts tracking and inventory control, adds billing preferences, improves LDAP support, incorporates a tab-separated value import function and more.
An online demo is available. Visit the Web site for more information about pricing and features.