Apple reminds Palm Pre owners what ‘unsupported’ means
By Philip Michaels
Hey, Palm Pre owners—are you enjoying the ability to sync your smartphone with iTunes? Do you get a giddy little thrill each time you plug the Pre into your computer and Apple’s music jukebox application recognizes it as if you were syncing an iPhone or iPod? Do you agree with PC World’s review of the Pre which listed iTunes syncing as one of the factors that made “syncing your media with the Pre… a snap?”
Apple has a message for you: Enjoy it while it lasts.
Well, Apple didn’t actually say that—not specifically, anyhow. But that was the bottom line of a tech note on “unsupported third-party digital media” posted by Apple on Tuesday. While acknowledging that “some third-parties claim that their digital media players are able to sync with Apple software,” Apple would like to remind everyone that such capabilities are—like the beauty of youth, glory, and ice cream under the hot summer sun—fleeting.
Or, as they say in Cupertino:
Apple does not provide support for, or test for compatibility with, non-Apple digital media players and, because software changes over time, newer versions of Apple’s iTunes software may no longer provide syncing functionality with non-Apple digital media players.
The benign interpretation of this note is that Apple is simply given Pre owners a friendly warning that while their non-iPhone/non-iPod devices are syncing up with iTunes just fine now, that may not always be the case. And, if and when an update comes along that happens to break that functionality, well, don’t come crying to us.
And the less benign interpretation? That such an update is being cooked up now, awaiting only on Tim Cook to stride into the office and shout, “At my signal, unleash hell.”