This week Ntractive released Version 2.0 of its customer relationship management (CRM) application, Elements CRM (formerly known as Elements SBM).
Elements CRM helps companies manage communication and interaction with their customers. Developed as a Mac-friend CRM system, Elements helps users manage contacts, clients, sales, inventory, products, documents and other data associated with customer support and customer satisfaction. It uses a “cloud computing” model — data is stored over the network, rather than on individual workstations.
Version 2.0, which costs $70 per user per month, adds a new set-up assistant, PayPal integration, better support for international currencies, asset management, a sales overview, and new analytics charts. The company says that Version 2.0 also supports Acclivity’s FirstEdge financial system.
Elements CRM works with Mac OS X 10.4.11 or later; the company says that it has been tested with the yet-to-be-released Mac OS X 10.6. Users must have an active Internet connection.