Apple has agreed to change its terms and conditions to make them clearer and fairer for consumers following concerns raised by the Office of Fair Trading.
In a press release, the OFT notes that it identified terms in the agreements Apple uses for consumers who buy from the Apple and iTunes stores and download software from the Web which raised concerns under the Unfair Terms in Consumer Contracts Regulation 1999 (UTCCRs). After what the it called “constructive discussions,” the agency said Apple agreed to revise its standard conditions to “ensure these: Do not exclude liability for faulty or mis-described goods; are consistent with consumer rights under the Distance Selling Regulations are drafted in plain or intelligible language; [and] do not potentially allow changes to be made to products and prices after an agreement is made.”
The OFT is the UK’s consumer and competition authority with a mission is to make markets work well for consumers. The OFT encourages businesses to comply with competition and consumer law and to improve their trading practices through self-regulation.