Pinterest is undeniably the social networking darling of 2012. The site launched in beta-mode in March 2010 and remains an invite-only network. Despite its exclusivity, Pinterest’s user base soared past the 10-million mark in December, and according to Google DoubleClick, now has 21 million worldwide unique visitors per month. But is this site just another blip on the trend-o-meter or something that’s worth your attention? After spending some time with it myself, I found that what makes Pinterest noteworthy is not just what it does, but who uses it and why.
From tacky to timely
To be honest, I hated Pinterest when I first saw it. The site lets you “pin” linked images from the web onto personal pinboards, and follow your friends’ pinboards as well. To me, the homepage looked like a messy collage—I was overwhelmed by the barrage of food, clothes, and chic-looking room photos spread across the screen.
But last November I decided to decorate my cubicle and needed a place to collect all of the links of office products I found online. Instead of saving notes and URLs in a a draft email message like I usually do, I decided to create an “Office stuff” board where I could see all of my cubicle toys and tools on a single page. And it was easy to go back, whether on my MacBook or my iOS device, to see where I found the Battleship USB hub or the standing animal calendars.
It happened again a few months later. I got a color consultation as a holiday gift and wanted to look for clothes that matched my color palette. (I’m a Vital Spring, by the way.) I logged back into Pinterest to start pinning clothing. Pinterest drew me in when I was in the mood to hunt the Internet for stuff and collect all of my finds visually. Since the site is inherently social—you can repin, like, and comment on pins—my followers and even random Pinterest users would interact with what I posted.
And yes, it does feel good when this happens. Besides collecting my finds, I liked that it was so easy to give and receive feedback on the site. Just remember to be nice (Pinterest’s number #1 rule).
Who is and isn’t pinning?
The vast majority of people on Pinterest are women—females make up 82 percent of U.S. users. But outside of the United States, Pinterest users are often mostly male—they make up 57 percent in the United Kingdom, 79 percent in Japan, and 74 percent in France. (Data from Google AdPlanner.) What’s most notable about Pinterest’s audience is that they aren’t the typical early adopters of technology—for example, Google+ is dominated by tech industry folks and engineers; two-thirds of its users are male.
“The cool thing is that [Pinterest] tapped into a community that a lot of other sites have not been able to grasp,” Meghan Peters, Community Manager at Mashable said. “They’ve been able to reach that very casual user who is not necessarily on the computer all of the time.”
“A lot of what gets pinned on Pinterest is aspirational—what could be, what I’m going to have, where I’m going to go,” said Gartner senior research analyst Jenny Sussin. What sets Pinterest apart from other social networks is that it isn’t about sharing what’s happening to you right now, it’s about sharing and collecting what you like and what you want and what inspires you.
Some of bloggers I talked with who use Pinterest say they depend on it as a personal tool rather than a social one. “I am always saving images for inspiration, future post ideas, and projects, so I use Pinterest every day,” said Joy Cho of Oh Joy. “It’s just fun looking at a beautiful page of images that make me happy and inspire my work.” Visual bookmarking isn’t a totally new idea—sites like Ffffound have offered similar features. Pinterest just does it better.
The site can also inspire discovery, depending on your interests. You absolutely will see a lot of women’s clothing, decorated rooms, and desserts, especially on the Popular page.
Like Twitter is a new media newspaper, Pinterest is a new media glossy magazine. “Pinterest is the next step in the evolution of women’s magazines,” said Alexandra Samuel, Director of the Social and Interactive Media Centre at Emily Carr University. Women’s magazines are all about what women might want to wear or buy. “With Pinterest, you just take the editorial right out and just cut to the chase: what cool stuff do I want to look at or acquire? It’s kind of like the Cliff’s Notes version of reading magazines.”
I’ve heard complaints from friends who say they don’t like Pinterest because they don’t want to look at pictures of purses and shoes and other consumer products. But that’s not only what the site has to offer. Type infographic into the Search tool and you’ll find an endless, and attractive, display of infographics on everything from Twitter to health care. You can also find compelling art on Pinterest (which will hopefully take you to the original artist’s site). I especially like searching for collages on the site.
Pinning for business
Can Pinterest work for businesses? Absolutely, if done right. If you sell products, Pinterest is a great place to show them off. The site is heavily focused on products and shopping, from its user content to its design. The site has a Gifts tab where you can sort through stuff based on price, and see a display of product images with price banners.
“If you want your image to be viral, take advantage of the space you’re in,” Sussin said. “You’re not going to be successful unless you obey the rules of the location you’re at.” That means not just posting images of your logo, but images of stuff that would appeal to a Pinterest user.
Similarly, Pinterest can strengthen relationships with customers or clients. Social media blog Mashable has been on Pinterest since December 2011, and in the past two months has gathered more than 13,000 followers. The site has curated a dozen boards with nearly 300 pins. “Instead of just one huge general board, it’s better to have more specific topics,” Peters said. Since users can follow specific boards, businesses can cater to different audiences. For instance, Mashable’s boards range from “Tech and Gadgets” to “Geeky Valentines Day.”
Finally, Pinterest can also be a powerful resource for learning about what people are interested in. “Pinterest is a continuation of our efforts to be where our readers are. Seeing what users like to share shows us what kind of content they’re interest in—and that’s invaluable to us,” said Allie Townsend, Time Magazine’s social media editor.
Not all businesses will actually find their audience here. While some, like high-end grocery store Whole Foods Market or fashion-oriented refinery29, have gotten a following of 17,533 and 16,714 followers respectively, a bank or financial institution that doesn’t have much visual content probably won’t be able to do the same.
Is Pinterest here to stay?
Will Pinterest outlast its moment of media fame? My best guess is yes. It definitely has a few kinks to figure out, from its revenue source to copyright issues. But you can’t deny that the site has gained a lot of very loyal and very active users. Pinterest doesn’t feel like any other social network, mainly because users are posting more for themselves than for others. (Personally, I get tired of the “broadcasting” that happens on other social networks.) And as the site grows to include more users, and presumably a more diverse crowd, it will come to better define itself, too.
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