While Susie Ochs contends with the ocean of CES coverage, host Glenn Fleishman talks with guest Christa Mrgan of Civil Co. She’s a long-time Mac and iOS designer who cofounded a company to reduce the awfulness of comments on the Internet. With news quiet after the holidays, we discuss Griffin’s just-announced magnetic-connection option for USB-C devices, ridicule the latest numeric-based nonsense in counting raw security flaws in operating systems, and revisit the new Apple TV after holidays’ worth of new experience.
Then we dive into comments: How to create peer-reviewed civility that doesn’t suppress heated ideas, just attacks. We talk about League of Legends’ approach to reducing toxicity, machine-learning-aided tagging, and why some sites remove comments altogether.
Show notes
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Videos of Jeffrey Lin of Riot Games discussing its approach to improving in-game enjoyment by reducing abuse through massive data crunching and community-based setting of expectation: The Science Behind Shaping Player Behavior in Online Games (2013), Enhancing Sportsmanship in Online Games (2014), MIT Media Lab lecture (2015)
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Author: Glenn Fleishman, Senior Contributor
Glenn Fleishman’s most recent books include Take Control of iOS and iPadOS Privacy and Security, Take Control of Calendar and Reminders, and Take Control of Securing Your Mac. In his spare time, he writes about printing and type history. He’s a senior contributor to Macworld, where he writes Mac 911.