By Dan Moren, Contributor, MacworldAUG 24, 2017 10:00 pm PDT
Apple’s Services division has been going strong for a couple of years now, and the company likes to tout its ability to combine those services with hardware and software in order to deliver unparalleled functionality to its users. But not all of Apple’s devices are created equal when it comes to its primary service, iCloud.
It might be a bit strong to say that Mac users are second-class citizens in terms of iCloud integration, so let’s just say instead that there’s some goodwill for Apple to earn among Mac users—both those who are new to the platform as well as the ones who have used it for decades—by broadening iCloud’s options for those who still prefer laptops and desktops.
There are, of course, plenty of options for Mac users who don’t want to switch to CrashPlan’s small business backup plans: Backblaze, Arq, and so on. But it also put into stark relief the fact that Mac users miss out on at least one major feature accorded to their iOS-using counterparts: iCloud Backup.
Painless backups, but iOS only
iCloud Backup has become a significant benefit for iOS users, especially those who switch out their devices on a regular basis—which, I would guess, is most of them. Thanks to iCloud Backup, restoring a phone is generally a pretty painless and surprisingly fast experience.
On the Mac side, Apple has of course offered Time Machine since Mac OS X 10.5, and though it has had its bumps, it’s generally been improved to the point where it’s a solid backup option. And as someone old enough to remember when you needed expensive third-party solutions to back up your entire drive—much less provide advanced features like versioning—Time Machine will always be a bit of a marvel. Simple backups that happen with minimal need for user intervention? It’s hard to overstate how much of an improvement that was over the status quo: Time Machine is a wonderful technology, and while backups are far from an exciting topic when it comes to technology, they are one of those features that simply everybody needs to use.
But Time Machine only works for on-site backups. If you want to make sure that you’re protected in the case of a catastrophic emergency—god forbid your house floods or burns down—then an off-site backup is still a key ingredient of a healthy backup strategy. But though Apple does offer cloud storage, it’s generally not sufficient to back up an entire Mac. Not only do they generally have bigger drives than iOS devices but, with an older and more open operating system like macOS, there are more bits and pieces to account for than with a carefully controlled system like iOS.
Apple does provide the ability to back up multiple Macs to another Mac on your network using macOS Server; I recently set up the Time Machine Server option on my Mac mini and have backed up both my iMac and MacBook Air to a large external drive on my Mac mini. But, again, that only provides a safety net so long as nothing happens to that drive or the Mac mini to which it’s attached. The company also offers Migration Assistant, which is close cousin to the restore function from iCloud Backup, though it requires either a Time Machine backup drive or the previous Mac, which might again be of little help in the case of a catastrophic event.
So really, what is needed is either some sort of online-enabled version of Time Machine or a solution akin to iCloud Backup. An option like this would go a long way toward maintaining peace of mind for Mac users, ensuring that their precious data is secure even should the worse happen. Online storage seems to keep getting cheaper and cheaper, and Apple certainly doesn’t seem to be slowing down on building data centers. Even so, nobody would fault the company for charging a little bit extra in order to provide sufficient storage space, as other online backup companies do. (Although I do remain steadfast in maintaining that the company should up its default free 5GB of storage to something a little more proportional to today’s data needs, and perhaps even allow backups of iOS devices for free with the purchase of the device.)
With the preponderance of cloud storage and our ever-increasing reliance on our digital technology, Apple shouldn’t stop with a half-solution for backing up one’s files on the Mac. Instead, the company should see it all the way through and provide a foolproof offering, much as it attempts to do on iOS. After all, the data on our Macs is just as valuable as those on our iPhones and iPads.
Dan has been writing about all things Apple since 2006, when he first started contributing to the MacUser blog. He's a prolific podcaster and the author of several novels; hist latest is the forthcoming supernatural detective story All Souls Lost.