How to solve ImageCaptureCore error -9937 when importing photos and videos from your phone to your Mac

Your iPhone is trying to send photos in an incompatible format, but you have options.

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Apple

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Glenn Fleishman’s most recent books include Take Control of Zoom, Second Edition, Take Control of Your M-Series Mac, and Take Control of Securing Your Mac. In his spare time, he makes Tiny Type Museums. He’s a senior contributor to Macworld, where he writes Mac 911.