Intego Mac Premium Bundle X9 review: Good for Macs, waiting for multi-OS improvements

Intego's Mac Premium Bundle X9 has a lot of good tools for Mac users, but it's still lacking Windows protection at the moment.

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At a Glance

It’s not that common to find full-featured security suites for the Mac. Quite often major antivirus makers provide a stripped-down version of their Windows product with notable bells and whistles missing. Not so with Intego’s Mac Premium Bundle X9, a security solution purpose-built for Apple users. This top-tier suite has a variety of solid tools that any Mac user would be happy to use.

But is that enough to recommend this product?

Note: This review is part of our best antivirus roundup. Go there for details about competing products and how we tested them.
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Intego’s VirusBarrier. 

Last time we looked at Intego’s security offerings, we felt there were a few weaknesses that just didn’t address modern security needs well enough. Nearly two years later, some of those weaknesses are still there, some are gone, and others will be addressed in the coming months.

Intego Mac Premium Bundle X9 comes as a collection of security-focused programs, including NetUpdate (definition updates), ContentBarrier (parental controls), NetBarrier (firewall), Personal Backup, VirusBarrier (antivirus), and Washing Machine (duplicate file finder and general file system utility).

That’s quite a package, and the pricing isn’t too terrible. A year of Premium X9 is $70 for a single Mac, while five Macs for a year costs $120. That’s not as good as the big players that offer first-term pricing of $100 for 10 devices. The price after that first term can go up dramatically, however. Intego told us that the promotional pricing remains at renewal date, meaning the company doesn’t jack up the price after the first term. That’s fantastic.

What about security?

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VirusBarrier does not quarantine files by default. Instead it asks the user what to do.

The key issue for any premium security bundle is how well it protects computers. Intego’s Mac malware protection is top notch. AV-Test most recently took a look at Intego in June 2019 when it earned a 100 percent detection rate for Mac malware based on 557 samples. 

AV-Comparatives looked at Intego's VirusBarrier around the same time as AV-Test. That testing house also gave Intego a 100 percent rating against Mac malware based on 585 samples. AV-Comparatives also throws Windows malware against Mac packages to see how they fair. VirusBarrier got a zero rating meaning it wasn’t tested.

We asked Intego about this, and a company representative explained that Windows malware detection is currently very minimal. It can detect malicious macros for Microsoft Office, for example, but it cannot detect the newest Windows malware on any given week.

That is set to change, however. The company explained that it’s in the middle of a revamp to “drastically improve our capabilities to detect Windows malware on the Mac.”

That’s good to hear and the company says it plans on releasing this update soon.

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An example of Virus Barrier asking what to do after malware detection.

In our spot tests, VirusBarrier had no issue detecting Mac malware from the Objective See library. But running this test raised one of our previous objections to VirusBarrier. Instead of deleting malicious files or putting them in quarantine, VirusBarrier asks the user what they want to do.

We changed that setting almost immediately to quarantine files by default, and we believe that’s how it should be, especially if the AV isn’t going to automatically delete malicious files.

Another default we took issue with is that VirusBarrier relies only on real-time scanning. It’s possible to schedule full system scans, but that feature is off by default. That’s something we’ve seen before, but we’d prefer to have scheduled scans turned on automatically. Real-time scanning is an absolute must, but deeper scheduled scans are also an important part of a full security approach. Turning on scheduled scans is trivial, but we’d like to see scheduled scans as the default.

For web protection, Intego still doesn’t have web browser plugins. Instead it relies on each browser’s built-in safe-browsing protections. Built-in web browser security is pretty good, but it can often fail to protect against issues such as cryptominers or malicious ads on legitimate websites. We’d like to see Intego include plugins for the major browsers as most major security suites do. We asked the company about this, and a representative said the company is considering it, but wants to ensure that any added features like web protection provides “real added value.”

Given the company’s top-notch protection on the Mac, we look forward to seeing what the company might offer for enhanced web protection.

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Intego’s NetBarrier.

Beyond VirusBarrier, Intego’s NetBarrier X9 is as solid as ever. It allows users to set high-level or even per application rules based on whether the Mac is connected to home, work, or public Wi-Fi.

ContentBarrier is an interesting program with the ability to set parental controls to draconian levels such as keystroke monitoring and intermittent screenshots of desktops. There are also more moderate approaches such as application blocking, preventing hard disks from mounting, and website domain blocking.

Personal Backup, meanwhile, offers more advanced features than Time Machine, such as drive cloning, more selective backups, and syncing between multiple machines.

Conclusion

Intego Mac Premium Bundle X9 has a lot to offer, and its ability to block Mac malware is very good. Any all-Mac families should be happy with Intego. Families with a multi-OS household, however, might want to hold off on Intego right now, lest the Macs become carriers for Windows malware. That caveat should change in the coming months since Intego is improving its ability to detect Windows malware on Macs. Once the company releases its update, and the testing houses take a good look at it, we’ll update this review.

Version tested: 10.9.26

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At a Glance
  • Intego's Mac Premium Bundle X9 offers a ton of features and services; however, key virus protections are still missing, such as effective monitoring for Windows malware and browser plugins for additional security. All Mac households may be happy with Intego's offering, but those with mixed-OS homes should wait until Intego unveils proper Windows monitoring on the Mac.

    Pros

    • Top-rated Mac malware protection
    • NetBarrier is a useful firewall for advanced users
    • Good value for the number of utilities and features included

    Cons

    • Doesn’t include native browser plugins for additional security
    • Lacks significant Windows malware detection
    • Doesn't automatically delete or quarantine malicious files
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