Apple has published a new
support document aimed at owners of two of its most expensive devices: the
Pro Display XDR and
MacBook Pro with Liquid Retina XDR display.
It has been found, Apple warns, that the screens of these products can experience problems if the room temperature exceeds 77 degrees Fahrenheit, or 25 degrees Celsius, and especially if “you’ve been playing very bright content for an extended period of time”. To prevent overheating in these situations, the brightness of the screen may be automatically reduced.
The company offers some tips to restore normal performance, such as lowering the room temperature (obviously), but also including quitting resource-intensive apps and closing windows with HDR content. If such steps cannot be taken, or in more drastic circumstances, Apple recommends putting the computer to sleep for 5-10 minutes, which should bring the screen temperature down a notch or two.
If such problems occur when the ambient temperature is below 25 degrees Celsius, users are advised to contact Apple for further advice.
This article originally appeared on
Macworld Sweden. Translated (using
DeepL) and additional reporting by David Price.